فيرمونت أوركيد - هاواي 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 2,520 أراء

فيرمونت أوركيد - هاواي - Image 1
فيرمونت أوركيد - هاواي - Image 2
فيرمونت أوركيد - هاواي - Image 3
فيرمونت أوركيد - هاواي - Image 4

الوصف

خدمات الفندق الإضافية

  • 10000 قدم مربع حمام السباحة المطل على المحيط

  • بحيرة هادئة مع شاطئ رملي أبيض ومياه ضحلة

  • Five restaurants, including oceanfront sunset dining

  • Beach club with water sports and cultural activities

  • Spa Without Walls featuring outdoor treatment spaces

الإقامات المتوفرة لدينا

موقع الفندق

فيرمونت أوركيد - هاواي

1 North Kaniku Drive, Kohala Coast
96743 هاواي
الولايات المتحدة

نظام تحديد المواقع العالمي (GPS):19.951222, -155.859672

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  2,520 أراء

تقييم TripAdvisor  4.5/5  5,965 أراء

2024 شهادة تميّز

Wish we could have stayed longer

ملاحظة Tripadvisor 5.0/5

Deborah B تقييم TripAdvisor المعتمد

Walking into the hotel lobby of the Fairmont Orchid, was like walking on to a movie set. It was absolutely beautiful. From the first day the entire staff was so attentive and made sure we were all comfortable. They were especially accommodating to my elderly parents with mobility issues. We stayed in the south tower, 1 ocean view and one garden view room. The rooms are large and very nice, comfortable beds and pillows. Nice bathrooms with the nicest complimentary lotion, shampoo and conditioner. My mom liked the lotion so much I bought her some from the Fairmont Store (online). The food in every restaurant that we ate in was incredible. There are 5 restaurants and a deli. The resort grounds are so beautiful with so many types of birds and flowers we have never seen before. Can't say enough about the service throughout the resort, from the front desk to the valet parking staff, to the servers, and housekeeping. Special thanks to Mgr Eden Haber. She was so caring and considerate and went above and beyond when a couple things went awry, she made them right with little gifts, and followed up with us to make sure we were ok. Another person we'd like to thank is Shannel the concierge. She helped us to arrange a spectacular helicopter ride, as well as answering my 100 questions, before we even got there. My only complaint is that we weren't able to stay longer.

Aloha at it's best

ملاحظة Tripadvisor 5.0/5

lilana284 تقييم TripAdvisor المعتمد

Wonderful vacation spot on the beach with a large pool. Lovely rooms with large bathroom. Excellent service. Giving a shout out to Maria at front desk, bell/guest service team Katelynne, Dave, Kenny, Paul, Joe etc. They remember and appreciate return guests. The hotel provides a free shuttle bus service to the small shopping mall and immediate properties. I have stayed many times and it's always consistently wonderful. I highly recommend this hotel.

Thank you for your glowing review! We're thrilled to hear that you had another wonderful stay with us. It's fantastic to know that you enjoyed our beach location, large pool, and lovely rooms. We're especially delighted to hear about your positive interactions with our staff, particularly Maria at the front desk and our bell/guest service team, including Katelynne, Dave, Kenny, Paul, and Joe. Remembering and appreciating our return guests is a top priority for us, and we're glad it made your stay special. We hope to have the pleasure of welcoming you back for another unforgettable stay in the future. With warm aloha, Barbie Nakamura Director of Quality

Our #1 for the Big Island

ملاحظة Tripadvisor 5.0/5

Mary M تقييم TripAdvisor المعتمد

Always our #1 place to stay for amazing views, excellent service, comfortable and clean accommodations, delicious and varied food options, location to golf and snorkeling and beaches. Highly recommend Fairmont Gold for an excellent addition to your stay. The breakfast buffet is so incredible. Also highly recommend booking through Amex Travel for great rates and perks. Already planning our next visit! Mahalo the everyone on the Fairmont team

Thank you for your wonderful review! We're thrilled Fairmont Gold is your #1 choice. It's great to hear you enjoyed the views, service, accommodations, and our delicious dining options. We look forward to welcoming you back for another memorable visit. Mahalo from the Fairmont team! Warm regards, Barbie Nakamura Director of Quality

Too big !

ملاحظة Tripadvisor 3.0/5

Ellemay تقييم TripAdvisor المعتمد

The Fairmont Orchid wasn’t for us mainly due to the size of the hotel. It’s a massive resort offering a nice location on the beach and only 30minutes from the airport. As Diamond members of Accor we found the Fairmont to be average in offering all the benefits. Our suite was very spacious and comfortable and we found the staff servicing it to be excellent. Restaurants - always busy and having to make reservations every day was annoying. Breakfast was the worst as we waited over 15 minutes everyday for a table. Bars - trying to get a table for an afternoon sunset drink was again a nightmare due to no tables available. We also found drinking wine out of a paper cup to be very ordinary. Swimming pool - large but shallow. There were plenty of deck chairs thankfully 😅. The beach was lovely to swim in and was the highlight of the hotel for us.

Thank you for taking the time to share your thoughts on your recent stay. We're glad you found our suites comfortable and enjoyed the service provided by our housekeeping staff. We apologize for the inconveniences you faced regarding the restaurant reservations, and bar availability. We appreciate your constructive feedback, as it is vital for our continuous improvement. We hope to have the opportunity to welcome you back in the future and provide a stay that truly meets your expectations and reflects the quality and service you expect. With warm aloha, Barbie Nakamura Director of Quality

Unforgettable Stay

ملاحظة Tripadvisor 5.0/5

Friderike W تقييم TripAdvisor المعتمد

The hotel was gorgeous!!! Beautiful location, but especially the staff were fantastic! All of them were so warm-hearted and welcoming and willing to help, in particular the front desk staff. I hardly ever met such a competent and kind team. But the whole hotel was so wonderful. The gardens were overwhelmingly beautiful as well as the views. Our room was equipped with so many little details that made the stay so very special. Thanks to the Fairmont Orchid, we had unforgettable days on Big Island. If I could, I would give this hotel 10 stars!!!

Thank you so much for your glowing review! We're thrilled to hear that you had an unforgettable stay with us. It's wonderful to know that you found our hotel gorgeous, with a beautiful location and stunning views. We're especially delighted to hear about your positive interactions with our staff, particularly our front desk team. Providing warm-hearted and welcoming service is what we strive for, and we're thrilled that it made your stay so special. Thank you for your kind words and your high praise. We truly appreciate it! We hope to have the pleasure of welcoming you back for another unforgettable stay in the future. With warm aloha, Barbie Nakamura Director of Quality

بالاشتراك مع TripAdvisor

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